How to Avoid Verizon Outage Refund Phishing Scams
1 minutes read
After a major Verizon outage left around two million customers without cell service, Verizon announced a $20 account credit for affected users. Scammers have taken advantage of this situation by sending fake messages—often via text or email—pretending to be from Verizon about the outage credit.
These phishing messages typically contain links that, if clicked, can steal your personal information or install malware on your device. The official $20 credit notification will direct you to claim your refund through the myVerizon app, but scammers are exploiting this by sending urgent-sounding messages with malicious links.
To stay safe, never click on links in unsolicited messages—even if they seem legitimate. Instead, always access your Verizon account by entering the official website address yourself or using the official app to check for real notifications. This helps prevent falling victim to phishing scams that mimic real events and brands.
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