Verizon Outage: How Much Compensation Will You Get?

1 minutes read

If you were hit by Verizon’s massive recent outage, you might be wondering what compensation you’ll receive. The disruption left about two million customers unable to use their phones outside of WiFi, making everyday tasks and emergencies more difficult.

Verizon has announced it will issue a $20 account credit to affected users as an apology for the inconvenience. While the company claims this covers “multiple days of service,” many customers feel it falls short of making up for the disruption.

If you’re eligible, expect a text from Verizon soon, and then you can claim your credit through the myVerizon app. Curious about whether this credit really makes up for the outage? Find out more about what to expect and how to claim your compensation.


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